American Society for Quality Rochester Section 0204



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Quality Audit

Newsletter of the American Society for Quality Rochester Section 0204

Vol. 47 Issue 7 May, 2010

In this issue:

A MESSAGE FROM THE CHAIR

PROFESSIONAL DEVELOPMENT MEETING

SURVEY TIME

ASQRS IS LOOKING FOR SOME VOLUNTEERS

CERTIFICATION ACHIEVEMENTS

A CONFERENCE IN BUFFALO

APPLIED OPERATIONS MANAGEMENT CONCEPTS LEAD TO ED OPERATIONAL IMPROVEMENT

EDUCATION OPPORTUNITIES


A MESSAGE FROM THE CHAIR

As my final year as Chair of Section 0204 comes to a close, I wanted to share with you a list of accomplishments as well as some opportunities for improvement in your ASQ Section. It has been my honor and privilege to work for all of you in support of ASQ principles and objectives.

Read Rich's entire final Chair letter here.


PROFESSIONAL DEVELOPMENT MEETING

The next professional development meeting will be Wednesday, May 26, 2010 at MCC Henrietta Campus, R. Thomas Flynn Campus Center, Brighton Room. Visit www.asqrs.org for all the details and to register for this meeting.

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We Need To Hear From You

It's that time of year that your section leaders need to have feedback from you. Please take 10-12 minutes to fill out this 9 step survey by following this link.

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ASQRS is Looking for Some Volunteers

ASQRS has the following volunteer positions open and available for your consideration!
Get involved and enrich your ASQRS membership.  Meet your fellow members and enjoy the rewards of building up the Rochester Section and contributing to its professional development activities.
We are seeking energetic, willing volunteers for the following positions (No experience required):
            Customer Service Task Group Facilitator
            Healthcare Task Group Facilitator
            Lean / Six Sigma Task Group Facilitator
            Quality Management Task Group Facilitator
            Scholarship Chair
            Nominations Chair
            Retention Chair for Members / Volunteers
            Audit Committee Chair
            2011 Conference Chair
            Professional Development Meetings Chair (formerly known as Dinner Meetings)

These positions are all Appointed by the Section Chair and are available in ASQRS Fiscal Year 2011 beginning in July, 2010 and running through June, 2011 (or possibly longer if all parties are willing and able).
If you have interest in any of the above or would simply like to learn more, please contact Leigh Rundell at lfr@qvii.com , Kathy Bannon at Kbannon@rochester.rr.com or Rich Henderson at rchender01@gmail.com.

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Certification Achievements from the March, 2010 Examinations at MCC

The Rochester Section congratulates the following five ASQ members for their recognition by peers in mastery of the respective Bodies of Knowledge as listed below. Three of the five, are members of the Rochester Section.

Certified Quality Technician, Thomas T. Makielski, Rochester, NY
Certified Six Sigma Black Belt, Robert L. Dulan, Fairport, NY
Certified Six Sigma Black Belt, Mark Gossoo, Naples, NY
Certified Six Sigma Black Belt, Lee R. Skipper, Pittsford, NY
Certified Manager of Quality/Organizational Excellence, Jonathan M. Smith, Lyons, NY

Congratulations to these five ASQ Members. We recognize their achievement and wish them all the best in their professional pursuits.

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ASQ Buffalo 3 Day "Lean Six Sigma" Conference Starts October 19, 2010

Sign up in May and save! Click here for more details.

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Operations Management Concepts Lead to Improvement

Recent article appearing in Patient Safety and Quality Healthcare March/April 2010
By Jody Crane, MD, MBA; Dave Eitel, MD, MBA; Chuck Noon, PhD

There is a significant body of knowledge, taken from other industries and effectively applied to emergency department (ED) flow, that is beginning to coalesce into a conceptual framework to approach ED operations. When combined effectively, the following operations management concepts create the ideal framework to drive your ED towards an operational excellence approaching the most successful companies in the world, even though it is one of the most challenging service environments in which to innovate and improve.

Read the whole article here.

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EDUCATION OPPORTUNITIES

TWO NEW ASQ CERTIFICATIONS

ASQ has announced that they will be offering new Lean and Master Black Belt Certifications in the coming months. The Lean Certification has three levels: Bronze emphasizes the tactical aspects of Lean; Silver is based on Lean integration; Gold focuses on Lean’s strategic facets.

The Master Black Belt Certification is currently being finalized by the ASQ Certification Board. More details will be forthcoming on the www.asq.org web site.

While you’re on the National ASQ web site, don’t forget to view the information on the ASQ World Conference, this year being held in St. Louis, Missouri. Both Leigh Rundell and Dr. Sonnefeld will represent ASQRS at this important Leader Training opportunity.

EXCEL & MINITAB INTRODUCTION TO DATA ANALYSIS

This educational offering of the Rochester Section has full details posted on our web site: www.asqrs.org. This all-day Seminar will take place from 8:00 A.M. to 4:30 P.M. on Saturday, May 8, 2010 at the MCC Damon City Campus. The course outline is on the web site along with a Registration Form. Successful completion of this training will result in an awarding of 0.7 CEUs.

The instructor is Eric Alden, has been practicing quality and reliability engineering in the Rochester Area for over 25 years. Eric is a Xerox Certified Lean Six Sigma Master Blackbelt, and is currently working for Xerox as a reliability manager. He holds a Masters degree from RIT in Quality and Applied Statistics, and an undergraduate degree from RIT in Mechanical Engineering. Eric served as the 2003 – 2005 Chair of the Rochester ASQ section, and holds CRE, CQE, CQM and CSSBB certifications.

For questions or to Register, complete the Registration Form from our web site or call our Education Chair: Jim Roode at (585) 278-8116.

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To submit content for a future newsletter:
Send to:
David Gilfoy at auditeditor@asqrs.org by the 20th of the month prior to publication.
If information is not received by the 20th it may still be added to the asqrs.org web site.



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