Track 10 -Lessons from “Quantum Improvers”: Strategies for Effective Goal Setting that Get Results.

Lessons from “Quantum Improvers”: Strategies for Effective Goal Setting that Get Results.
Greg Butler
Executive Vice President
Chip Caldwell & Associates

Abstract: What separates the high performing organizations from those that languish in mediocrity?” Every organization begins the year with goals, a strategic plan and a budget. So what are the critical variables that determine which organizations consistently exceed their prior performance? What makes some organizations seem to embrace change and exhibit a propensity for action while their competitors maintain cultures that vigorously protect the status quo? Are these differences simply a random trait that predetermines the destiny of the hospital or are they learned behaviors? Chip Caldwell & Associates will share the results from proprietary research and experience to answer these critical questions.

Effective Benchmarking and Goal Setting
Maintaining the “Big Q vs little q Focus”
Removing the Barriers-to-Change
Achieving Speed-to-Action
Increasing accountability for implementation and results

Bio: During his career, Greg has held leadership positions with some of the country’s leading healthcare manufactures, service providers, and consulting firms. His experience includes the development of pharmacy and supply chain programs for one of the nation’s largest group purchasing organizations and Cardinal Health. Greg’s multifaceted background provides him with expertise to rapidly analyze client’s needs and match them to applicable methods for optimizing their performance. Greg’s personal areas of expertise include:

Strategic planning and business plan development
Client need analysis and project management
Market analysis and consumer research
Application of quality and cost reduction methodologies

Evaluation and negotiation of outsourced business agreements

Certified in Lean-Six Sigma and advanced quality methodologies

Greg has assisted hospitals with improving productivity and lowering operating costs for the past 15 years. He uses his experience to develop effective solutions for the many challenges facing his clients. During the past few years, his focus has been assisting clients by developing strategies for reducing emergency room overcrowding, expanding OR capacity, reducing length of stay, improving patient satisfaction and improving clinical utilization.

During Greg’s career, he has been directly involved in GPO contracting strategies, supply chain solutions, anesthesia services, respiratory care, pharmacy operations, and operating room logistics. Greg’s diverse background in healthcare provides him with the ability to understand client needs and assemble the appropriate resources to achieve their objectives. Prior to joining Chip Caldwell & Associates, Greg served as a Senior Vice President for Cardinal

Health Clinical Consulting & Services, Vice President of Marketing and Business Development for Owen Healthcare, and Senior Director for VHA/Novation. Greg holds a MBA from the University of Texas at Dallas and a BBA from Texas Tech University .