Track 17
Delivering Results through Lean Sigma Methods in a Domestic Electronic Manufacturing Services Company
Donald S. Doody and Mark Talmadge
IEC Electronics
Abstract : In the fall of 2004, IEC electronics made a commitment to implement Lean Sigma as a way of life, not a program of the month. We did it using the basics. We got top management commitment, involved all aspects of the business, got buy in and feedback from all levels of employees, and took action. The key part of the process is setting forth a vision, sticking to it and involving everyone. The Lean sigma efforts led directly to a number of tangible results, which have been sustained. On time delivery increased dramatically, net income increased $1M in a year over year comparison while simultaneously enduring a temporary decline in revenue, aging work orders decreased substantially, plus others. Revenue has since recovered and the company is growing. The company has received unsolicited customer testimonials on delivery predictability and overall service levels.
Attendees will take away the basic tools and steps to implement and maintain a Lean Sigma environment that involves all levels of the organization and its people, with an emphasis on taking action leading to tangible bottom and top line results beyond the traditional lean metrics.
Bios: Donald S. Doody earned a Masters’ degree in Industrial Sciences from Colorado State University and a Bachelors’ degree in Electrical Engineering from SUNY College at Buffalo . Don is a certified BB and is a former GE MBB. Currently he is employed as VP of Operations at IEC Electronics. Prior to joining IEC, Don held a number of engineering and management positions at GE and Plexus Corporation.
Mark Talmadge
- Associates in Mechanical Engineering – SUNY Morrisville
- Bachelor of Technology in Manufacturing Engineering – Rochester Institute of Technology
- 18 years of contract electronic assembly experience at IEC electronics. Responsibilities have included Manufacturing Engineering, Manufacturing Engineering management, Quality management, and Manufacturing Operations management.
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